TERMS OF USE
Welcome to the br.meridianbet.com website. This section will provide a comprehensive list of the rules that apply to our entire online gambling offering.
1.1 We strongly recommend that you read these Terms of Service (the "Terms") carefully. By opening your user account and placing bets on any subsection of our Products, you agree to be bound by these Terms.
1.2 We reserve the right to withdraw the Product or elements of the Product at any time and will not be liable to you as a result of such action.
1.3 If any part of these Terms is deemed illegal, void, or unenforceable for any reason, that provision will be considered separable from these Terms and will not affect the validity and enforceability of any remaining provisions of these Terms.
1.4 No waiver by us of any of these Terms will be interpreted as a waiver of any prior or subsequent breach of any of these Terms.
1.5 Nothing in these Terms should be construed as creating an agency, partnership, or any other form of joint venture between you and us.
1.6 These Terms contain the entire agreement between you and us regarding the Product. You confirm that by accepting these Terms, you have not relied on any representation except to the extent that it has been expressly made in these Terms. You agree that you will have no recourse in relation to any false statement that has not become a term of these Terms, except that your agreement will not apply in relation to any fraudulent or negligent misrepresentation, regardless of whether such statement has become a term of these Terms.
2.1 The Product may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes, and regulations in relation to the Product and any bets placed on or through the Product.
2.2 Meridian Gaming Brasil SPE LTDA, registered under CNPJ 56.195.600/0001-07, headquartered at Rua João Anes, No. 122, Alto da Lapa, ZIP Code 05060-020, São Paulo/SP, informs all users and interested parties that its compliance department operates dedicated channels for receiving legal notices. These channels are available to ensure the swift and proper execution of court orders, respecting the stipulated deadlines. In particular, upon receiving judicial decisions through our official channels that mandate the exclusion of bettors from our platforms, Meridian Gaming Brasil ensures strict compliance with these orders. All necessary administrative measures will be adopted in accordance with applicable regulations, including those provided in SPA/MF-722/2024, to fulfill these obligations within the established deadlines. For any compliance-related questions, users can contact us through the official channels provided on this platform, such as the email: [email protected]
2.3 Fraud Prevention Policy
2.3.1 As stipulated in Article 23, X, § 2 of Ordinance 1.231 SPA/MF, the bettor's right to make withdrawals does not exclude the operator's prerogative to temporarily restrict the withdrawal of financial balances in cases of sufficient indications of fraud. In such circumstances, the due investigative process will be initiated, ensuring the bettor the right to a fair hearing and ample defense.
2.3.2 Based on the aforementioned article, Meridian Gaming Brasil SPE LTDA reserves the right to refuse any withdrawal or payout if indications of fraud are identified. This measure aims to ensure the integrity of the system and compliance with applicable regulations.
2.4 By accessing the Meridianbet platform and participating in Games, you do so at your own risk. The Meridianbet platform and the Games are provided without any guarantee of profit, whether express or implied. Meridian Gaming, along with its directors, employees, partners, and service providers, does not guarantee that the software, the Meridianbet platform, or the Games are free from errors or that they will be continuously accessible without interruptions. Availability may be affected by malfunctions, outages, or cancellations due to regulatory requirements or circumstances beyond our control. We strive to resolve any issues as quickly as possible; for assistance, contact our Customer Support team through the communication channels available on the page by clicking here.
2.5 Minors and individuals legally restricted (e.g., under Law No. 14.790 of 2023) are strictly prohibited from accessing or using any Meridianbet account. If we discover that an account is managed by or accessible to any unauthorized person, we will immediately close the account and report it to the competent authorities. If we, despite performing KYC, discover that a customer's account is maintained or managed by a minor (a person under 18 years old) or a person prohibited from betting, as established in Article 26 of Law No. 14.790 of 2023, the corresponding account will be immediately closed, informing the respective authorities. Additionally, all bets will be considered null and void, and all deposits will be refunded.
3.1 We will strive to provide the Product using our reasonable skill and care. We do not offer any other warranties or representations, express or implied, in relation to the Product. All implied warranties or conditions of satisfactory quality, fitness for purpose, completeness, or accuracy are excluded by this.
3.2 We do not guarantee that the Product will meet your requirements or be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the br.meridianbet.com website or the server that makes it available is free from viruses or errors or represents the full functionality, accuracy, reliability of the materials, or the results or accuracy of any information obtained by you through the Product.
3.3 In the event of system or communication errors related to the generation of random numbers, bet settlement, or any other element of the Product, we will not be liable to you as a result of such errors and reserve the right to void all bets in the affected draws.
4.1 You agree that the use of the Product is at your own risk.
4.2 We will not be liable in contract, tort, negligence, or otherwise for any loss or damage arising out of or in any way related to your use of the Product, whether direct or indirect, including but not limited to damages for loss of business, loss of profits, business interruption, loss of business information, or any other pecuniary or consequential loss (even if you have been advised of the possibility of such loss or damage).
4.3 We will not be liable to you for any loss of content or material uploaded or transmitted through the Product, and you acknowledge that we will not be liable to you or any third party for any modification, suspension, or discontinuation of the Product.
5.1 You agree to indemnify, defend, and hold us, and our officers, directors, employees, agents, and suppliers, harmless from and against all claims, liabilities, damages, losses, costs, and expenses, including legal fees, arising out of any breach of these Terms by you or any other liability arising from your use of the Product or the use by any other person accessing the Product using your user ID.
5.2 You agree that it is not possible to have a refund of the amount used in Meridianbet.
6.1 We may terminate your account (including your username and password) if we believe that you have violated any of these Terms or acted inconsistently with the spirit of any of them or for any reason to cease providing the Product.
6.2 You acknowledge that we do not have to notify you in advance of such termination.
7.1 You acknowledge and agree that all copyrights, trademarks, and all other intellectual property rights in all material or content provided as part of the br.meridianbet.com betting service will remain vested in us or our licensors at all times. You are permitted to use this material only as expressly authorized by us or our licensors.
7.2 You acknowledge and agree that the material and content contained on the br.meridianbet.com website and provided as part of the Product are made available for your personal and non-commercial use only. Any other use of such material and content is strictly prohibited. You agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit, manipulate, or create derivative works from such material and content.
8.1 The Company reserves the right to exclude users with false data from participating in the offered games and to deny them the payment of any winnings. Upon the company's request, the user is obliged to present an official document showing their photo, proving their identity (a copy of a passport, driver's license, or identity card).
8.2 Each user may have only one account. Already registered users cannot register as new users with another name or email address. If a user violates this rule, the company has the right to cancel any bets placed, as well as cancel any free bets reserved in the respective account.
8.3 In case of suspected manipulation or fraud, and in the event of any violation of these Terms, particularly the simultaneous multiple participation in games and the opening of multiple accounts, the company may exclude the respective user from making new bets and participating in other games. Any criminal or suspicious activity may be reported to the competent authorities. In such cases, the company will pay the user any real money balance in their betting account after deducting a 10% handling fee, provided it was legally acquired. Free bets or winnings that may have resulted from free bets, which were not legally acquired, will be null and void.
8.4 Each customer is allowed only one account number, and only one account may use the same IP address and the same computer. ONLY ONE ACCOUNT is permitted. If you have more than one account, all winnings will be VOID, and accounts will be suspended and closed.
8.5 All information must be true and correct. To comply with regulatory requirements, we verify the identity of all users during registration and implement measures to prevent the registration of individuals prohibited from betting according to Law No. 14.790 of 2023. It is your responsibility to ensure the accuracy of the information provided, and you declare that it is true and complete. This includes providing any information related to changes in your contact details, financial status, etc. We may request updates to your information periodically (e.g., annually) or when there is a significant change in your relationship with us. Failure to provide accurate and up-to-date information may affect your ability to use our services.
8.6 To meet regulatory requirements, Meridianbet aims to provide supporting documentation and proper guidance to the bettor to prove, to the Special Secretariat of the Federal Revenue of Brazil - RFB, the betting prize winnings for the purpose of calculating Personal Income Tax - IRPF. To receive this type of documentation or other accounting information from your account, the client must send an email to [email protected], and all requested information will be sent within 24 business hours.
8.7 To comply with regulatory requirements, we have implemented procedures to verify and validate the identity of all users at the time of registration. We also employ mechanisms to prevent the registration of individuals prohibited from betting under Law No. 14.790 of 2023. It is your sole responsibility to ensure that the information provided is true, complete, and correct, and you represent and warrant to Meridianbet that the information provided is true, complete, and correct. Please be aware that Meridianbet has a compliance program consisting of Anti-Money Laundering and Counter-Terrorism Financing Policies, Know Your Customer (KYC) Procedures, among others, and, as a result, conducts verification procedures, either on its own or through third parties. Your Meridianbet account may be blocked, suspended, or closed, informing the respective authorities, and your betting activity and all bonuses will be nullified, and deposits deducted if it is found that you provided false or misleading information, as well as in other cases provided for in the current legal framework.
8.8 Exclusive Use of the Account for Betting: Your Meridianbet Account must be used solely for betting purposes and only by you; it cannot be shared with third parties. You are prohibited from placing bets on behalf of others or acting as an intermediary. We may monitor account activity to detect any unusual behavior. In the case of such activity, we may request that you confirm recent actions or verify your identity. Failure to perform the necessary actions within a specific timeframe, such as location verification or responding to security alerts, may result in the temporary suspension of the account or logout.
8.9 YOUR OBLIGATION AS A PLAYER
8.9.1 You represent and warrant that:
9.1 The company reserves the right to charge a handling fee for any transaction made. Any handling fees, if applicable, will be charged to the respective user during the course of the transaction.
9.2 Deposit and Withdrawal Limits:
9.3 Your account should not be used as a banking service, and deposits should only be made for the purpose of using funds to place bets. You must make deposits and withdrawals without making proportional bets; we reserve the right to transfer to your accounts, without prior notice, any bank charges we have incurred before closing the account. In case of withdrawing the total deposit amount immediately after payment, the Company reserves the right to charge administrative costs.
10.1 The privacy policy describes how personal information and data provided by users of br.meridianbet.com are collected, processed, and protected. By accepting the privacy policy, users acknowledge and consent to the use of their personal information as described. If users do not agree with the policy, they are advised not to use the br.meridianbet.com website or provide personal information.
10.2 br.meridianbet.com acts as a data controller, responsible for the collection, processing, and use of personal data.
10.3 Users can contact the Data Protection Officer at [email protected] for any questions or concerns related to the processing of their personal information.
10.4 br.meridianbet.com ensures the protection and security of personal data in accordance with applicable data protection laws. The company may process personal data based on various legal grounds, including consent, contractual obligations, legal obligations, legitimate interests, protection of vital interests, and public interest. The types of personal data collected by br.meridianbet.com include information provided during registration, correspondence, site visits, transaction details, betting history, preferences, and survey responses. Personal data may also be collected from publicly available sources. The personal data collected is used for purposes such as account settings, customer support, regulatory compliance, statistics and analysis, service updates, marketing offers, personalized services, responsible gaming measures, and anti-money laundering activities.
10.5 br.meridianbet.com emphasizes the importance of maintaining accurate and up-to-date personal data for regulatory compliance and the provision of quality services. Users are encouraged to keep their information updated.
10.6 Data retention periods depend on the user's customer status and legal or regulatory obligations. br.meridianbet.com retains data only for as long as necessary and required by anti-money laundering requirements.
10.7 Personal data may be shared with other organizations necessary to fulfill legal obligations or provide the requested products or services. Third-party processors are appointed by br.meridianbet.com and process personal data on its behalf, following its instructions and security measures. Under certain circumstances, personal data may be disclosed to competent authorities as required by law.
10.8 Users have rights over their personal data, such as the right to withdraw consent, access their data, correct inaccurate data, request deletion, restrict processing, and transfer data to another service provider, including the right to file complaints with the relevant supervisory authority.
10.9 To comply with responsible gaming and social responsibility obligations, we will monitor gaming and/or deposit patterns that may indicate concerns with responsible gaming. We may use automated decision-making processes to help identify these patterns.
10.10 The Privacy Policy may be updated periodically, and users will be notified of material changes in advance. Rejecting or not accepting changes may affect the provision of products and services.
11.1 At br.meridianbet.com, we ensure that all our players are completely satisfied with our products and services. However, we are aware that there may be times when we fail to meet our users' expectations.
11.2 To this end, if you wish to express your dissatisfaction with our product, customer interaction, or transaction, contact our Customer Support Department at [email protected] and submit a complaint.
11.3 If you disagree with the outcome of a specific gambling bet, you must file a complaint within seven (7) calendar days.
11.4 If you disagree with any other matter not directly related to the outcome of a specific gambling bet but related to your account, such as payment issues and suspension, you must notify us as a complaint within one (1) calendar month.
11.5 Once received, we will inform you of the results of your comments within 14 days from the date of receipt of your complaint.
11.6 At any time, we may resolve your complaint through mediation, whose process will be non-binding and voluntary.
11.7 Any unresolved dispute will be handled by binding arbitration, which as the exclusive forum will resolve the matter through arbitration. You will initiate the binding arbitration process within three hundred and sixty-five (365) days. Otherwise, any claim, right, or potential right to compensation, damages, or expenses will become unenforceable.
12.1 Without restricting our ability to rely on other remedies available to us, we may restrict your access to the Site, suspend or terminate your account, or cancel any bets at our sole discretion without cause at any time, including (without limitation) if:
12.2 Regarding any canceled or voided bets, we reserve the right to withdraw any money from your account in connection with those bets or, if there are insufficient funds in your account, to require you to pay us the relevant outstanding amount related to those bets.
12.3 In the event of termination or suspension of your account, we reserve the right to withhold funds in your account until any investigation (including any relevant external investigation) is determined. After the determination of such an investigation, we reserve the right to confiscate the funds in your account if we are convinced that you have acted in violation of this Agreement.
In compliance with Federal Law No. 14.790/2023, Article 29, I, and Article 42, §1, II, of Ordinance SPA/MF No. 1.231/2024, and in adherence to Responsible Gaming practices, MeridianBet does not grant any form of advance, anticipation, bonus, or prior advantage, even as a mere title of promotion, publicity, or advertising, for placing a bet.
14.1. General Rules The Early Payout feature allows a player's bet to be considered a winner if the selected team gains a specific advantage during the event (parameters vary by sport and are configurable). This offer applies exclusively to pre-game single and multiple bets.
14.2. Eligibility for Other Features (Cashout / Turbo Withdrawal)
14.3. Sports and Conditions The Early Payout feature is available for the following sports with the respective lead conditions:
14.4. Event Limitations
14.5. Important Notes By using the Early Payout feature, players acknowledge and agree to the rules described above. Meridianbet reserves the right to modify or discontinue this feature at its discretion. For full details, please refer to our Terms and Conditions.
15. RADAR VERIFY APP
To ensure compliance with Brazilian gaming regulations and to maintain a safe and fair environment for all users, the Meridianbet platform requires verification measures to confirm proper use of our services. This includes safeguarding against the use of proxy servers, VPNs, and other methods that may bypass regulatory requirements.
As part of this process, users must install the Radar Verify App on their devices. By allowing the app to perform its necessary checks, you help ensure the integrity of your gaming experience while enjoying a secure and seamless interaction with Meridianbet.
We are committed to protecting your data and providing a safe, reliable platform where you can confidently play.
16.1 br.meridianbet.com operates through the request number 0086/2024 SIGAP - SPA/MF.
16.2 br.meridianbet.com is not a financial institution.
16.3 These terms and conditions must be interpreted in accordance with the applicable laws of Brazil.
