Privacy Policy

PRIVACY POLICY

Our Privacy Policy sets out the manner in which the information and data you provide br.meridianbet.com is being managed to manage the relationship with our website.

You acknowledge and agree that it is necessary for your personal data to br.meridianbet.com collected and stored in order to enable you to access and use the Website and to enable you to participate in games.

All personal information and data provided by you is processed and maintained by br.meridianbet.com in accordance with this Privacy Policy. We collect personal information and data from you through a variety of ways: website, mobile application, email, chat, phone calls, or any other means.

By accepting this Privacy Policy, you acknowledge and consent to the use of your personal information and data as set forth in this Privacy Policy. By accepting the Privacy Policy, you understand that it is necessary for br.meridianbet.com to collect, retain and process your data to enable you to access the website and participate in our offering. If you do not agree to this Privacy Policy, please do not use br.meridianbet.com website or provide us with your personal information and data.

Capitalized terms not defined in this Privacy Policy shall be those defined in the General Terms and Conditions, for the avoidance of doubt, unless the context requires otherwise.

Data Controller

br.meridianbet.com acts as a data controller. br.meridianbet.com controls the ways in which your personal data is collected and processed and the purposes for which the data br.meridianbet.com used.

Contact Details

If you have any questions or concerns about how we treat the personal information you provide, please contact us at [email protected].

Protection of your personal data

br.meridianbet.com protects and maintains your personal information and data in accordance with our company's high standards and applicable data protection laws. Applicable data protection laws state that we may only process your personal data where there is a legal basis for the processing, including our proposed "legitimate interest". The legal basis for processing may be one of the following:

• Where you have consented to the processing;
• Where necessary for the performance or performance of any contract we have with you;
• Where necessary to comply with a legal obligation under applicable laws, including anti-money laundering laws and regulations;
• Where it is necessary for the purposes of legitimate interests pursued by us (or a third party), unless overridden by your interests, fundamental rights and freedoms;
• Where necessary to protect your vital interests or those of another natural person;
• When necessary to perform a task performed in the public interest;

Legitimate interests

The legitimate interest in processing your data is where we have a business or commercial reason to do so. Your personal data is protected at the same level as data collected for regulatory reasons and any other legal basis, and we will not process it in a way that is unfair to you or your interests.

Type of data we collect and process

By visiting our website and/or using our app, registering to use any of our services offered by us through our website/app, or contacting us, this Privacy Policy will apply.

The personal data we collect from you may include the following:

• - information you provide to us when you register for our services, fill in forms on the Site, or any other information you submit to us through the Site or email;
• - information you provide to us in any correspondence and a record of any correspondence we have with you;
• - details of your visits to the Site, including, but not limited to, traffic data, location data, weblogs, and other communication data;
• - information about any possible criminal, fraudulent or anti-money laundering activity;
• - details of transactions you carry out with us;
• - information about your use of our Services;
• - information you provide to us through surveys you complete or contests you participate in;
• - information about your preferences;
• - information about your betting history and patterns;
• Phone calls to and from our Customer Service Team are recorded for training and security purposes, along with resolving any queries arising from the service you receive.

Where it is reasonable or necessary for us to do so and we do not prejudice your rights and freedoms, we also collect personal information and data from publicly available sources, such as internet searches, public records and social media.

How we use your personal data

We will process your personal data for the following purposes and in accordance with the following legal conditions:

• To allow us to set up and operate your account so that you can make full use of all functions of our services (necessary for the performance of the contract).
• To allow us to receive questions and comments from you through our Help Center, and so that we can respond to them (necessary for the performance of the contract).
• To comply with relevant regulations regarding your registration and verification of the personal data you provide to us, including the disclosure of such information to third parties (including financial institutions, age verification and credit reporting agencies) in connection with such purposes (legal obligation).
• When you set deposit limits, we will use automated means to track your deposit amounts to ensure that we comply with your request (consent).
• Prepare statistics, provide analytical reports and analysis related to the use of the services by you and other customers (legitimate interests)
• Periodically send you written communications to announce important changes to the service, updates of technical problems and changes to the General Conditions, including this Privacy Policy (necessary for the performance of the contract).
• To send you offers and promotions that may be of interest to you (but only where you have given your consent).
• To provide you with a personalized use of our services so that we can provide you with a better service. To profile you so that we can better understand your preferences and which products and offers would be best suited to you and customers similar to you (legitimate interests).
• To comply with requested steps to identify and investigate any suspected illegal, fraudulent, or improper activity related to the Services, including possible money laundering, use of proceeds of crime, and fraud (legal obligation). When you open an account with us, we want to make sure that we take your privacy and security very seriously. As part of our commitment to maintaining a safe and reliable gaming environment, we may need to process your personal data for anti-money laundering (AML) purposes.
• In order to comply with responsible gaming and social responsibility obligations, we will monitor gaming and/or deposit patterns that may indicate concern regarding responsible gambling. We may use automated decision-making processes to help us identify such patterns (legal obligation).

br.meridianbet.com collects a wealth of data from various sources, including user registration information, transaction history, betting patterns, gaming data, and demographic details. Through automated decision-making, we can segment our customer base based on various attributes, including gambling habits, preferences, and spending patterns.

Automated decision-making systems in the gaming industry can help us comply with legal and regulatory requirements. These systems can monitor transactions, conduct anti-money laundering checks, and ensure that appropriate age verification processes are in place.

If you choose not to provide your Personal Data or withdraw consent previously given, you may prevent us from complying with legal obligations, enforcing a contract, or performing services necessary to manage your account. You can withdraw your consent at any time. Failure to provide your personal data may result in preventing you from providing products or services to you.

Updating Your Information

It is important that the information we hold about you is accurate and up-to-date so that we can comply with our regulatory obligations and also to provide you with the best possible service. Therefore, we ask that you ensure that your personal data is always up to date.

Data Retention

The data you have provided is br.meridianbet.com kept for as long as you are our customer. If you are no longer a customer of br.meridianbet.com, we will retain your data for the minimum time necessary to comply with applicable legal or regulatory obligations. br.meridianbet.com will not retain data beyond AML/CFT requirements.

Personal data shared with others

The personal information and data provided by you is transferred for the purposes of our legitimate interest to Meridian Tech Ltd, which is part of the Meridian Group. The company Meridian Tech Ltd, also called the "Data Processor" is registered under number 08724636, with address at Boulevard Mihajla Pupina 10b, Belgrade, Serbia. The data may only be shared with other companies in the Meridian Group and with these other organisations:

• Law enforcement agencies, regulators, and other authorities.
• Fraud prevention agencies Credit reference agencies.
• Identity verification agencies.
• Governing bodies of sport.
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• Third parties with whom you ask us to share your data.
• Third parties necessary to provide products or services you have requested.

We will appoint certain third parties, including, but not limited to, analytics companies, advertising agencies, risk and fraud agencies to process your personal data on our behalf where necessary. These third parties will only process your personal data in accordance with our instructions and we will ensure that appropriate measures are in place to ensure that your personal data is only processed in accordance with this Privacy Policy and kept secure at all times.

In addition, there may be circumstances where we are required to hand over your personal data to the relevant competent authorities in order to respond to certain requests to them.

Your rights over your personal data

Please note that under data protection laws, you have the following rights in relation br.meridianbet.com processing of your personal data:

• Withdraw your consent previously given at any time; However, this will not invalidate any previously consented processing. In addition, withdrawing consent may result in the termination of your account if withdrawing consent is not in accordance with the legal basis on which we are processing this data.

• Lodge a complaint with any relevant data protection authority.

• Access to your Personal Data that we process:

You have the right to request access to the personal data we hold about you. This includes information about the categories of data we process, the purposes for which we process it, and any third parties with whom we may share your data.

• Correction of any incorrect or outdated personal data:

If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request rectification of such data. We will promptly update any incorrect or outdated information to ensure its accuracy.

• Deletion of the personal data we process:

You have the right to request erasure of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent. However, please note that certain legal obligations or legitimate interests may prevent us from immediately complying with your request.

• Right to restrict the processing of your Personal Data in certain circumstances:

In certain situations, you may have the right to request the restriction of the processing of your personal data. This means that we will store your data, but we will not use or process it for any other purpose, unless you provide your consent or the restriction is lifted.

• Right to transfer your data to third parties proposed by you:

You have the right to request the transfer of your personal data to another service provider in a structured, commonly used and machine-readable format where technically feasible. This right applies when the processing of your data is based on your consent or is necessary for the performance of a contract.

Updates and modifications to the Privacy Policy

Please note that this Privacy Policy may br.meridianbet.com updated from time to time, so we encourage you to review it frequently.

If material changes are made to this Privacy Policy, we will make every effort to inform you in advance by email, notification on the website or other agreed communication channels, giving you adequate time to consider and understand the changes before they become effective.

We will not make material changes to the Privacy Policy without your consent. If you refuse to accept changes to the Privacy Policy or otherwise do not accept the changes within the appropriate time period, we may not be able to continue to provide you with products and services.

 

No bonus

In accordance with Federal Law No. 14,790/2023, art. 29, I, and art. 42, §1, II, of Ordinance SPA/MF No. 1,231/2024, and in compliance with Responsible Gaming practices, MeridianBet does not grant any form of advance, anticipation, bonus or prior advantage, even if for the mere purpose of promotion, disclosure or advertising, for the placing of a bet.