Responsible gaming

RESPONSIBLE GAMING

br.meridianbet.com strives to create a responsible and humble gaming environment for everyone who plays in br.meridianbet.com. For most people, games are socially enjoyable and a harmless source of entertainment. br.meridianbet.com wants to provide the world's safest and most innovative gaming platform for adults. Each user can play within their financial means and receive the best possible service. But sometimes, it becomes too much and a small number of players just can't say no to that extra spin on slots or that extra bet.

Responsible gaming in br.meridianbet.com is based on three principles:

Player Safety

We take responsibility for the safety of our players. The protection of players is based on the exclusion of minors from the range of products and the protection of privacy, which implies responsible handling with data processing and payments. The fairness and random nature of the products offered are closely monitored by the impeding authorities. Marketing communication is also geared towards player protection: a fair gaming product only promises what it can offer.

Game Security

Online monitoring in br.meridianbet.com as well as the experience of our employees ensures protection against fraud. Betting manipulation and money laundering are crimes and not gambling.

Protection against gambling addiction

Gambling should be thought of as a fun way to pass the time, not as a way to make money. Participating in betting and gambling can create problems for a small group of customers.

In order to provide customers with the best possible support, all responsible gambling-related user contact is handled by a dedicated support team within the customer service department. This team works closely with customers and provides recommendations to customers on the extent to which they are likely to gamble responsibly. In cases dating back to gambling addiction, further involvement in the gaming line is prohibited. The client receives support and advice on how to find professional assistance in the area.

Protection of minors

br.meridianbet.com excludes minors (under the age of 18) from participating in online games. br.meridianbet.com takes its responsibility to prevent minors from participating in games very seriously.

• Parents are advised to keep their login details secure at all times (user ID, password and their combination of questions and answers);

• Parents are advised not to use the 'Save Password' option when logging into the casino;

We also recommend that you install software that allows you to block and filter web traffic to prevent minors from accessing betting and betting sites:

• www.cyberpatrol.com CyberPatrol
• www.surfcontrol.com SurfControl
• Nanny Net www.netnanny.com
• CYBERsitter www.cybersitter.com

To offer the best possible protection to minors, we also have the support of parents and caregivers. Keep your login details safe at all times (user ID, password, and your combination of questions and answers).

Recognize problematic behavior in games

Here are our recommendations of principles to follow so that you can enjoy gambling responsibly:

• Games are for fun, not a way to make money.
• Make sure you only play when you're relaxed and focused.
• Take regular breaks.
• Decide your monthly bet in advance. Regardless of our default deposit limits, you can set a lower amount as your own personal limit.
• Don't increase the maximum limit you've decided for yourself.
• Before you start playing, decide on the winning amount by which the game will end.
• Decide in advance how high your losses can be.
• Never play under the influence of alcohol or other substances.
• Never gamble when you are depressed.

Player Protection

Tips for recognizing problematic behavior:

Problem gambling behavior is defined as behavior that harms the existence, work, or financial situation of an individual or a family. Long-term gambling is certainly not acceptable as an individual's personal situation and can have an overall negative impact on a person's well-being.

The most dangerous global impact is the psychological disorder of pathological gambling. This condition has to be treated seriously. Prolonged betting and game breaks can lead to addiction issues.

How to recognize problematic behaviors?

We would like to present some parameters that may be red flags or signs that may be considered indicative of addiction problems or problematic behavior:

• The player is heavily involved in gambling. Their thoughts are constantly directed to games.
• The stakes wagered are getting higher and higher.
• Attempts to control/exit the game are unsuccessful.
• The player becomes angry and frustrated after trying to narrow the scope of the game.
• Playing serves as a means to escape from problems or unpleasant feelings.
• The player tries to recover the losses.
• The player lies about their gambling behavior.
• The player acts illegally.
• The player damages or loses other relationships or their job.
• The player depends on others to give him money.
• Do you think gambling is a way to make money?

No bonus

In accordance with Federal Law No. 14,790/2023, art. 29, I, and art. 42, §1, II, of Ordinance SPA/MF No. 1,231/2024, and in compliance with Responsible Gaming practices, MeridianBet does not grant any form of advance, anticipation, bonus or prior advantage, even if for the mere purpose of promotion, disclosure or advertising, for the placing of a bet.

Contact

Please contact us directly if you have any questions about our activities. Our team is at your disposal at any time and can be contacted by email: [email protected]